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User To User Support Forum/Forums/Support Questions (UserPro)/Broken image links & uploads

Broken image links & uploads

Error: Not Found
  • 8 years, 10 months ago Avataradmin
    Keymaster

    miguel, ok can you also post the link of broken profile photo for any sample member? I just want to see the problem live

    8 years, 10 months ago AvatarMiguel de la Cueva
    Participant

    I had checked the error in 2 situations

    1. The error is when you edit a profile and try to upload a image file then appears the error message : ERROR: Not Found

    2. In the situation when you are from frontend trying to upload a image into a new post the same error message appears: ERROR: Not FOund.

    8 years, 10 months ago Avatarghog
    Participant

    yes just as i explained in the first post of this thread Ahmed.
    When I try and upload an avatar I am receiving a ERROR: Not Found message
    The page remains in edit mode and displays the message above

    8 years, 10 months ago Avataradmin
    Keymaster

    ERROR: Not Found so the image is never uploaded?? I mean you get a RED text error like ERROR: Not Found ?

    8 years, 10 months ago Avataradmin
    Keymaster

    Ok guys – I need profile link and login info to profile in private reply, let me login and try to upload a profile photo for myself. to test

    8 years, 10 months ago AvatarMiguel de la Cueva
    Participant

    Yes, the image is never uploaded

    8 years, 10 months ago AvatarMiguel de la Cueva
    Participant

    Ahmed, i already send you the login credentials in a private post in this topic

    8 years, 10 months ago AvatarMiguel de la Cueva
    Participant

    The credentials are on the reply#29082

    8 years, 10 months ago AvatarMiguel de la Cueva
    Participant

    This printscreen ilustrates the error

    https://www.dropbox.com/s/4d8jkovqvndnemm/profile-errror-not-found.png

    8 years, 10 months ago Avataradmin
    Keymaster

    I need FTP also 🙂

    8 years, 10 months ago Avatarghog
    Participant
    This reply has been marked as private.
    8 years, 10 months ago Avataradmin
    Keymaster

    Guys, I need FTP also beside wp-admin 🙂 please

    8 years, 10 months ago AvatarMiguel de la Cueva
    Participant

    Ahmed,

    I had tried changing the permisions of the files acording instrductions on the docs of userpro on: http://userproplugin.com/userpro/docs/#profile_picture_not_appearing

    Wich says :
    The most common fix to this problem is to chmod the following folders and files to 777

    /userpro/lib/cache/
    /userpro/lib/cache/timthumb_cacheLastCleanTime.touch
    /userpro/lib/cache/index.html

    But

    On my hosting provider wpengine.com they don’t allow this changes for security reasons.

    I had tried before to change this and is not possible to perform it in the wpengine.com platform.

    8 years, 10 months ago Avataradmin
    Keymaster

    It looks like the image does not get uploaded even, which is another security hurdle as it seems (They do not allow frontend file uploading) – this is most def. the issue. However I still need FTP + WP admin (BOTH please) so I can confirm/deny this idea

    8 years, 10 months ago AvatarMiguel de la Cueva
    Participant
    This reply has been marked as private.
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