I’ve verified the purchase. Issue in brief is, I am unable to login using userpro plugin as a subscriber or as an admin. I am unable to send a private reply while I am creating this new topic.
Appreciate a faster response as we need it urgently for new registrations. Also, need to know how can I remove that checkbox for email in the registration field? as I need to use this plugin only for registrations and not for a forum or large community site.
Another solution I am unable to find is, how to create a default SELECT in a dropdown option field. I needed for three fields and each time only one SELECT was visible. So, I had to create them manually which may not be a good idea. Awaiting your reply.
Hi. If you need any further information or want me to do anything to activate the plugin, please let me know. I am awaiting your response.
May I request a response?…
AspireNetwork, didn’t you already give your opinion about my work and called the support pathetic? I also have the right to not deal with pathetic attitude like yours!
You know what’s pathetic?? It’s the fact that some of you are using the ratings in the wrong way as a kind of making me feel like a slave or something? No – you or anyone who did the same – I do not care. Read it? If you had the patience to get support and communicate with me without the pathetic ratings you give, I was going to help.
Do not tell me what to do ok??! Take your pathetic $30 and go out from here. Good luck with alternatives, hopefully you won’t wait longer than you waited here for support.
FYI only, the plugin works perfect!! if it does not work for you, it’s because another conflict on your host, theme or plugin – that’s what I can tell you.
But be quick next time and push the 1 star rating button – treat all plugins the same ok?
We paid themeforest/codecanyan and NOT you. We don’t know who you are, we know what we paid and asked for help in a right way but no communication was made. We waited your response for many days, that turned into weeks. It doesn’t matter whatever the cost of plugin but you don’t deserve even that if you can’t communicate well and reply your support queries. Your communication was visible from the first email. It has gone beyond pathetic now.
First try to respond support queries and then justify your actions. I wish we had a less than a star rating for this plugin, we could’ve done that. I know you will remove this post but have some guts to keep this open for community to see how you respond to your customers on their support queries. That’s not the only place we can share our experience. I won’t even take this plugin for free.
Request to refund the money at the earliest. Though I don’t expect that happen so easily from the people like you with this attitude.
Awful experience. Would never like to return to this site again.
Good bye, we are all happy to NOT have someone like you, who take such pathetic and fast decisions. And I am not really worried if one out of 1000 customers share your opinion because I know how hard I work, and I know what I am doing exactly. I am leaving this on public so that every user know YOU.
Do not take this plugin for free, it’s not waiting for you to take it – and It won’t matter with me if you use it or not – because as I said, you’re one with pathetic and premature attitude and actions.
I am leaving it to public, do not worry – everyone on this forum knows how hard I work, and I have no problem if they see my reply to you – you well deserved it! To learn the next time to appreciate others work, they’re not your slaves, give them time – they have a life too – do not think you’ve the power to put anyone down , because you can’t. and I am happy there is not so much of you in the world.
I wish bbpress had a like reply button, as Ahmed your replies would get a lot of likes! So I guess I will just have to +1 support ahmed to convey my appreciation and support for all your hard work and dedication to improving the plugin and helping your customers!
I wish all the best to anyone who has paid for this plugin. I really don’t know how anyone could survive when you can’t respond one single support query for so many days after repeated requests.
It was a mistake from my side, I am a human, and I sometimes miss a few requests – but HONESTLY! I just thought your brought/bumped the topic today and as you see I was trying to respond to each ticket – Your impatience can’t be explained really – It’s very hard to not give the customer service (Me) time to respond and try to solve your plugin issue.
You’ve chosen to be offending the plugin without any reason, your support topic was delayed for some reason outside my control – I do not mean to ignore you ofcourse. And to show my willingness, I am so willing to help you still, to leave a good user experience for you – I take nothing personal, you bought the plugin and you deserve a customer support time whenever you need it!
You don’t need to remove this post. I will ensure you get maximum publicity. It’s not a mistake on support, your comments are NOT acceptable. You said —
“Do not tell me what to do ok??! Take your pathetic $30 and go out from here. ”
I have ONLY asked for support, I didn’t use this language either. This is how you want to sell and give support? You must apologize for your comments or I will ensure you are given back what you said in the right and proper manner. I want refund of the money asap which I will give it to someone needy but not you. Rest assured until I get the refund, I will spend to get it back.
No, thank you. I don’t need any support as I have lost trust completely.
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