Some users can't upload profile pictures, others can

9 years, 11 months ago Stijn De Winter
Participant

Hi

I found out that some users can’t upload profile or background images. When they click the upload button, the dialog box fails to pop up. It’ weird that some can and some can’t. It works for me in all browsers (Chrome, Firefox, Safari) on a macbook pro running OSX Mavericks. Another Macbook pro running snow leopard and safari can’t upload. Very strange…

Any ideas how to solve this?

9 years, 11 months ago Stijn De Winter
Participant

This reply has been marked as private.

9 years, 11 months ago admin
Keymaster

Which browsers have reported this issue?

9 years, 11 months ago Stijn De Winter
Participant

The only one I am 100% sure of is Safari on OSX (snow) Leopard.

9 years, 11 months ago admin
Keymaster

Did you try from Safari/Win?

9 years, 11 months ago Stijn De Winter
Participant

As far as I know, Safari isn’t available on Windows. Also Firefox and Chrome don’t allow for uploading a picture on that Apple machine, that’s been tried. This issue was reported by another user as well, although I have no confirmation about his machine / browser specs.

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