Read Message still shows 1 unread message

10 years ago tinablack
Participant

Hi

I have an issue with the messaging app Read Message still shows 1 unread message.

Please advise

10 years ago keyhanjun
Participant

Hi tinablack,

Please read the rules before posting support threads. Your topics may be removed If you do not read this first. We appreciate your cooperation to make this community better.

In particular the Howto on step 1 to verify your purchase.

Should save you some time in getting support.

10 years ago admin
Keymaster

tina, I have kindly asked you to verify plugin purchase on another thread as well. Please follow this simple support policy to get plugin support.

10 years ago tinablack
Participant

Hi i did that already and opened a new account, i also verified account on the other post

10 years ago admin
Keymaster

Does it show 1 unread message even after refreshing page?

10 years ago tinablack
Participant

yes been days now….

10 years ago admin
Keymaster

That’s normal tina, that’s how the messaging addon currently works. 🙂

9 years, 3 months ago Angus Todman
Participant

Hi, I love the idea of this though I really need the unread message to dissapear after the message has been read. Refresh is just way to clumsy and I would ot like my guests to go through that. The unready message also makes it difficuly to respond to message as it is often blocking the section to respond. Can this be fixed please??