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After updating to UP 2.2 (I hadn’t updated since 1.x), I’ve discovered immediately that user-uploaded profile pictures no longer display but rather marked with a broken “x” in some browsers and altogether absent in others. However, if I click on the tooltip “view member photo,” the modal opens and displays the photo (so it is in fact there). Any default gravatar (identicon, etc) shows up perfectly. It is only the user-uplodaed profile pictures that do not display. I have gone through this forum and the help docs and cannot find an identical problem. I am using the very popular Enfold theme and my WP version is 3.9.
Thanks!
Added info: User background pics display perfectly–it is only the profile pic itself that is affected.
@Foreigner ,
Could you please help with your site’s url.
Thank you in advance.I followed this trouble shooting guide ..
http://userproplugin.com/userpro/docs/#permalinks_404_error
No luck
@dryx @Foreigner ,
Could you please try it once by changing some settings
userpro -> Compatibility settings
Profile picture Fix (try it both method A and method B)
and there itself you havechoose Use relatives url’s in the path compatibility.
Please let me know if it works!Under compatibility settings try :
-Profile Pictures Fix : Method B
-Compatibilité du chemin : Use full path
-Codage d’URL : disabled
– Photos de profil externes : Save on my serverIm having the same issue. My profile images were working fine until the upgrade. Now the image is broken. The profile images shows up in the light box when clicked on but it remain broken on the page. I just tried the suggestions in this thread to no avail. Please help. Thanks!
Hi Support Team. Many apologies for this very late reply. I tried as you suggested–specifically, using Method A and relative URLs–and it works. I have been trying to work out other issues (hence my late reply), but I cannot as yet say with any certainty that the issue is with UP. I will open a new topic should I need to.
At any rate, thanks for the solution!
@Foreigner ,
I am very glad to know that it started working.
About your other issues you can continue here also , but it would be better if you open new topic!@Kareem Rashad ,
There are chances that while you upgrading the permission of the file might have got changed .
I have provided you a link below please go through it and it solve your problem. THank you 🙂http://userproplugin.com/userpro/docs/#profile_picture_not_appearing
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