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Dear support,
my specs:
WPMU
WP v. 3.9.2
userpro v.1.0.93theme used the7
no other plugin installed
wb debug set to falseMY PROBLEMS ARE:
1-Social icons are not displayed (the link is broken)
2-When someone sign in using social, their thumbnail profile pictures are not displayed (the link is broken);
3-I cannot access using Twitter, I tested the app inside the developer console of twitter and it works correctly
(is setted to read/write), but when I try to use it and sign in with twitter from my website, nothing happens,
it’s refresh the page and nothing else;4-as someone of the support suggested, I tried to use the default theme (twenty thirteen) and disabled all the plugins
(also those on the network) but nothing changed, all the problem are still there.I analyzed the social icons with firebug, and over the “background-image” it says “impossible load the url”!
I really don’t understand, this is the reference:http://mysite.org/mysubdomain/wp-content/plugins/userpro/css/userpro.min.css?ver=3.9.2
div.userpro-social-connect a.userpro-social-facebook {
background-image: url(“../img/social/facebook_signin.png”);Is it correct?
A technical support please (Ahmed :)).
ThanksSimon
@Simone Orso ,
Can you please verify your purchase as mentioned in the Support Forum Instructions please ? Thank you.
How To:
1. open http://userproplugin.com/userpro/profile/edit/
2. copy & paste your purchase code into the “Envato Purchase Code” field
3. click on “Save Changes”@Simone ,
Both the WordPress and UserPro which you are using are the old version .
Could you please update them to the latest version and please let me know if you are facing the same issues.
Thank you 🙂
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