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I have several users that are unable to edit their profile. Once they make one they show up in my user database and the directory but when you click their profile you get this error:
An error has occured
The user profile you are trying to reach does not exist. It could have been removed.you can view this your self at this link: http://artistsnation.org/visual-arts-members/ and choose the profile that has a username “[email protected]”
We are experiencing several issues and have submitted tickets since the beginning of January. We have yet to have our issue resolved. This is extremely concerning to us. Can we please get help?
Hi Artists Nation, please send me your gtalk. I believe this is can’t be resolved in forum, because your replies are inconsistent and slow. I just want to help you at one go. Thanks! 😉 It might be because username is email and has @ try to change permalink structure to display name or ID. Or force a / slash at the end of profile URL for this specific issue.
I don’t have gtalk 🙁 I think i will try the reinstall myself and create the same fields as soon as the reinstall is complete. Hopefully not many people will notice and my users profiles will be back to normal. As for the error issue, You are correct. I changed the permalink structure to username and this resolved the issue. We are now forcing use of the username field (just customized it to Artist Name).
Thank you for your help. Please mark this as resolved.
If the username has a dash, this problem can happen. You can’t have dash in username, in URL structure.
problem solved. the user was added before we switched to userpro, user was forced to make a new profile. Not the user experience we like to see but it ended up not being to much of an issue. I could see this being a problem for people migrating to your plugin from another though, especially if whatever they used allowed dashes.
All good over here there, please mark resolved or close.
dashes is bad for usernames, because ” ” space is converted to dash already. 🙂
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