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It seems to be a conflict . Can you please try deactivating the other plugins and check for conflict if any .
Please follow the below steps:
1. Deactivate current theme and plugins.
2. Check that the issue is gone now.
3. Activate your theme/plugins one by one until you find the conflicting item.
Please let me know if you are solved with the problem and if there is anything else I can help you with .
And not compatible with the theme !! I changed my theme and it worked normally !! What do ???
Hey I think the theme support people would the best to help you in this!
Thank You!
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