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User To User Support Forum/Forums/Support Questions (UserPro)/htaccess help!

htaccess help!

  • 7 years ago Avatarnorman
    Participant

    Hello,

    Trying to speed up my site with a CDN provider, I seem to have locked out of my site, I had to delete W3 Cache and for that my .htaccess file I had to remove. Now in building a new one, it seems I am not able to login as an admin. I created several admins from PHPMyAdmin but no luck. I am sure it has to be a .htaccess file issue. Could someone share their .htaccess with me?

    This is what I have:

    PHP
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    # BEGIN WordPress
     
    <IfModule mod_rewrite.c>
     
    ErrorDocument 404 /index.php?error=404
     
    RewriteEngine On
     
    RewriteBase /
     
    RewriteCond %{REQUEST_FILENAME} !-f
     
    RewriteCond %{REQUEST_FILENAME} !-d
     
    RewriteRule . /index.php [L]
     
    </IfModule>
     
    # END WordPress
    7 years ago Avataradmin
    Keymaster

    Can you try to remove htaccess and reset them from your WordPress permalinks settings/

    7 years ago Avatarnorman
    Participant

    I have narrowed down my issue that has to do with UserPro, what happened is that I changed the nameservers on my domain to use that of CloudFlare as I was trying to use this CDN service to speed up my site. After I unpdated my nameservers I am not able to login to my dashboard, it is as if something had changed that all admins have been blocked from the site to act as something lower than an author, perhaps a subscriber. Now that I have undone my nameservers change back to that of my host, the problem continues that I am not able to log in to my dashboard. I have done a number of things including creating new admins from PhpMyAdmin and hired a programmer, he assures me this has to do with UserPro, so if I can ask to please support me how changing my nameservers could cause this, when I simply delete the UserPro folder from the FTP to disable the plugin, the site breaks altogether. The .htaccess has been reset to the original .htaccess file I had, so I know it is not that. If you can please help, I would not want to lose my site for this.

    Thanks!

    7 years ago Avatarnorman
    Participant

    Now that I am thinking again, could this has something to do with the fact that changing nameservers would require me to use a different license key?

    @support-ahmed can you confirm whether this is the reason? That since I changed nameservers that was like changing hosts and the license key had been revocked?

    7 years ago Avataradmin
    Keymaster

    What is the error you get norman? I do not know about rewrites etc. So please tell me what direct issue you have with UserPro? license key can be used more than once.

    7 years ago Avatarnorman
    Participant

    I am unable to access my dashboard as an admin as it seems UserPro does not recognize admins.

    7 years ago Avataradmin
    Keymaster

    UserPro recognize admins, it’s fully working fine. Please check your other plugins or any weird htaccess rules you added. Thanks

    6 years, 11 months ago Avatarelaka01
    Participant

    Hello.

    As soon as I activate a plugin, the page goes blank and I am unable to access my dashboard as an admin .
    Please advise.

    Best Regards

    6 months ago Avataralyah
    Participant

    Considering the fact as you have just discarded the .htaccess file but the rules and statements you wrote actually effected on your website for admission essays login credentials and you simply can not enter your website

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