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Hi there,
I use both facebook and twitter login options on my site, but for facebook login they mostly do not appear (some do, some don’t). Instead there is only an empty box where the users should have their photos (but not for all of them, only some)
I’ve tried everything please help me
@monoto ,
Could you please help me with the version number of your UserPro –
the latest version is 2.2 .However in 2.1 only the bug was fixed.Version 2.1 (2 Sep 2014)
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– Fixed bug: Profile images not showing up in some cases , with Facebook loginhi,
I’ve already updated to 2.2 and I am using wordpress 4.0, I’ve tried everything but no luck.
monoto – I’ve experienced the same issue. It seems to be based on the browser that the user(s) is using to login/register. Just another bug with this plugin – not cross-browser compatible. :/
@monoto ,
Could you please help me with your sites url so that it would be possible forme to replicate the issue as after updating the version it should have worked but it did not in your case.@monoto ,
After Version 2.1 release where we fixed the bug regarding the facebook profile picture this issue is very bizzare.
Thank you for url , I logged in via fb and the profile picture is not displaying .
Now it could be plugin/theme conflict problem , could you please try it once by deactivating other plugins except UserPro and use the default theme of WordPress.
Please letme the result in the either ways.
Thank You.I’ve still got no solution and btw I’ve tried almost everything.
disabling plugins,
various combinations of fixing methods in the settings
reinstalling userpro from scratch
deleting the userpro folder in /uploads/nothing works and I get no support which is kind of dissapointing
some users use not square profile pictures and it seems trimthumb fails to generate them so i removed it in code
interestingly enough, I think I managed to solve this problem, but I cannot pinpoint how I did it since I’ve been trying multiple things at once but I guess it had something to do with my themes options or code. Anyway, after reloading the theme it seems now working fine.
One more question though, is there a way to “reload” the broken profile pictures of facebook logins? E.g. to recache or redownload them? I’m asking this because the old user profile pictures which were broken still don’t seem to work, what to do here?
i think i found something…
the link works fine, it’s valid. and when i click on the picture, a lightbox opens and i see the Facebook picture.
but the image tag doesn’t replace the “%2F” to “/” the way it should.
Where can i change that behaviour?Thanks!
DanielHi Daniel,
Are you facing profile image issue only when login is done through social connect options?
Which version are you using please ? Is it version 2.12 or above that ? If so – did you try to change the URL encoding setting ?Please Go to Settings -> Compatibility Settings -> Change URL Encoding and toggle the setting’s value.
If still the issue persists – Please share your website URL via this link http://codecanyon.net/user/DeluxeThemes#contact
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