-
I’m testing my registration process and for some reason members are getting multiple copies of the welcome email. One member said she got 6. I also get duplicate copies of the notification for registration completions. Anyone know why this is happening?
@pamom
It seems to be a conflict problem.
Could you please try it once by deactivating other plugins except UserPro and use it with the default theme and then please let me if you are facing the same problem!Actually I think I’ve figured it out. It’s not caused by a conflict with any other plugins. It’s because I was clicking on the Approve button more than once. The number of emails directly corresponded with the number of times I clicked on it.
When I click on the Approve button initially it doesn’t give any indication that anything is happening. A few seconds go by and there’s no little spinning wheel and the page doesn’t appear to be refreshing or loading. I just assume my click hasn’t registered and I click again. Then UserPro sends an extra email notification for each extra time that I’ve clicked. Once I figured out what was happening I successfully clicked once, waited 10-20 seconds for the approval to go through and then only got 1 email notification.
Would be possible in a future release to add something to let people know their first click has registered… a spinning wheel, an error if they click a second time or whatever?
@pamom
Thank you so much to let me know about this. I will surely add it to our to-do list and update it in our future releases.
Please let me know if I can help you further! 🙂
You must be logged in to reply to this topic.