[Resolved] Could not retrieve data when activating with access code

[yandao]

Hi,

I tried to input the purchase code to the plugin but it shows

Could not retrieve data.

It keeps showing in trial mode.

Please advice.

[yandao]

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[yandao]

Please help!

[admin]

Hi Yandao,

I need your FTP to activate your copy manually since curl is not enabled by your server. please give us always a few hours to respond, I’m sorry – due to network issues only 🙁

[yandao]

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[yandao]

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[admin]

Sorry can I know where’s the userpro frontend pages? I can’t reach them. Please provide me clear way to see the inactivation so I can test if product activates successfully.

[yandao]

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[admin]

I’ve manually activated your copy. Are you Ok now? 🙂

[yandao]

Thank you. It’s working now!

Please take a look at my other threads.

[admin]

I’ll check your other threads. Thanks 🙂