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Hi support,
I seem to be having problems with my userpro plugin, it installed fine, but it is not working properly. Some fields are not showing up, like country on the header or profile.
Is there anyway you can please take a look at my installation?
I will reply with new login info.
Thank you
Before getting support you need to verify your account.
Howto:
1. open http://userproplugin.com/userpro/profile/edit/
2. copy & paste your purchase code into the “Envato Purchase Code” field
3. click on “Save Changes”After this procedure you will see a shiny new Envato badge within your profile here.
Should save you some time. 😉
i guess the badge doesn’t happen automatically after I put the purchase code in…
Huh, i thought we were talking about the verified account rather than the verified customer. So, do i have the correct badge to get support?
Yes, you now have the correct one to get support. 😉
PS: Ahmed soon will come to help you out as he is the only one who can read private replies.
Hi Baja, please tell me what specific bug you have and what did you try already and not working for you? Thanks 🙂
Hi Baja, did you try the VK issue again? I’ve updated and fixed the code. THanks
Hello Ahmed,
I was wondering if you had a chance to look at the problem i am having with my userpro plugin. The problem is still there. As mentioned, the fields are not working properly and I am thinking it is a conflict with my them. As mentioned my ‘country’ field doesn’t appear and iframe embed codes for reverbnation and soundcloud does not work. I see on your demo you added a video embed code and was wondering if iframe embed codes are working?
Please let me know…
You have all my login information i email to you two days ago.
Thank you,
andrew
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