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I can’t get the values in my two checkbox fields to save. They don’t save on initial registration or on secondary or admin edit. Everything else saves fine.
Today we released this bug fix in version 2.18. Please update to 2.18 version and let me know if this solves the problem.Thanks
V2.18 must have had some issues, and been delayed. I’ll be patient.
Hello. I didn;’t notice, but the download was indeed v2.18 and it solved the problem. Thank you. I consider this matter closed.
WAIT! WAIT! Nooooo! They saved ONCE, but now I can’t turn OFF the checkboxes. They don’t save a second time. Argh. Now my profile has all the boxes checked and I can’t turn them off again. Odd behavior. I also can’t upload and keep profile thumbnails. I’m not telling you this as a second support request, but just in case it helps troubleshot the problem with my save or server settings. I have no other issues with any plugins or settings.
I am also having problems with the dropbox saving.
couldn’t find version 2.18… and 2.17 does not work properly.Tal
@frogstar42 – You mean you are not able to edit the checkbox fields ? I test this on my test server and I can edit the checkbox field value. I can’t seem to be able to replicate this issue on our test server.
Request you to please raise the issue using the contact form on my profile page along with the site URL, this would help me to track the issue to closure. Link to contact page is – http://codecanyon.net/user/DeluxeThemes#contact@Tal – Were you able to dowload download 2.18 version ?
if not – Please follow below steps to download the latest version –
You need to –
1. Navigate to the plugin page e.g. http://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681
2. Click on the message that says “you already own this…download here”
3. This will provide the correct version.What NOT to do
If you go to the “My Downloads” page from within your profile, you get a different version – which is the incorrect older version.
So please ALWAYS ensure that you download the latest version via the plugin page.So here is an example of the Checkbox bug. I have created a user:support on my site.
Log in and edit your profile. You can add checkboxes and save.
Then delete checkboxes and save, and they all come back. Previous save state is restored. You can’t get rid of checkboxes. (EDIT Tested: if you CHANGE checkbox values they seem to save, but if you delete them all, they don’t save)This means most people will never see this bug, and actually I am ok with it… but it’s still a bug.
I am using 2.18
It works better, but re-edits and some edits are still not saving.
Got it – thanks for letting me know about this. I have logged it as a bug – will let you know as soon as the fix is released.
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