I think after the update Version 2.20 (30 Dec 2014) the author thumbs and the gravatar are not showing on some profiles. I have cleared the cache, no luck any idea where to look?
Yes I am experiencing a similar problem with profile pictures not being displayed. I just updated from WordPress 3.9.1 and UserPro 1.0.87 to WordPress 4.1 and UserPro 2.20.
I have read the documentation and adjusted settings but to no avail.
Tried “Method A” and “Method B”
Tried toggling “URL Encoding” but it always reverts back to “Disable” after I hit save. I guess this has something to do with my server.
External Profile Pictures are “Save them to my server”
Under WordPress Settings –> Discussion, I have “Show Avatars” enabled. This is where I noticed something interesting in that all of the Avatars listed (Mystery Person, Blank, etc) are being displayed as square boxes with question marks inside – i.e. broken links!! This is exactly how UserPro is displaying the broken profile pictures. I then disabled the UserPro plugin and all of the Avatars came back under Settings –> Discussion. I re-activated UserPro and the Avatars broke again. I believe these two issues are related.
In UserPro I tried “Clear unused junk”, “Clear Members Cache” and “Clear deleted users stuff” but to no avail.
@themedutch – Did you check by changing the compatibility setting ? Go to Settings -> Compatibility Settings -> Change URL Encoding and toggle the setting’s value.
