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User To User Support Forum/Forums/Support Questions (UserPro)/Any support any time soon?

Any support any time soon?

complaintSupport
  • 6 years ago AvatarLFC_Bible
    Participant

    I’m quite disapointed at the lack of support you are offering here. If it was a free item, I could understand, but we’ve paid good money for your item and it seems like it’s not working as it should for most people and you couldn’t care less.

    6 years ago Avatarragtech
    Participant

    For quick support go here (their contact form on Envato) http://codecanyon.net/user/DeluxeThemes#contact

    Their instructions say to do so here…

    http://codecanyon.net/item/social-wall-addon-for-userpro/9553858/support

    They respond very quickly; at least for me they did.

    Like me most don’t read the entire instructions and they come here; but the fastest way is their contact form on their profile within Envato

    Hope this helps you

    6 years ago AvatarLFC_Bible
    Participant

    Already done all that.

    Contacted them on Saturday, got a reply on Tuesday but nothing since.

    And unfortunately the instructions don’t solve my issue.

    Thanks

    6 years ago AvatarSPSupport
    Participant

    Hello ,

    We have replied to you via : https://deluxethemes.zendesk.com/agent/tickets/2979
    Can you please check it and let me know. Thanks for your patience .

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