UserPro Forums
  • Create new topic
  • Forums
    • No replies topics
    • Newest topics
    • Forum statistics
  • Account
    • Lost password
    • Register
    • Login
  • Documentation
  • Back to main site

Community Forums

User To User Support Forum/Forums/Support Questions (UserPro)/Any support any time soon?

Any support any time soon?

complaintSupport
  • 7 years, 11 months ago AvatarLFC_Bible
    Participant

    I’m quite disapointed at the lack of support you are offering here. If it was a free item, I could understand, but we’ve paid good money for your item and it seems like it’s not working as it should for most people and you couldn’t care less.

    7 years, 11 months ago Avatarragtech
    Participant

    For quick support go here (their contact form on Envato) http://codecanyon.net/user/DeluxeThemes#contact

    Their instructions say to do so here…

    http://codecanyon.net/item/social-wall-addon-for-userpro/9553858/support

    They respond very quickly; at least for me they did.

    Like me most don’t read the entire instructions and they come here; but the fastest way is their contact form on their profile within Envato

    Hope this helps you

    7 years, 11 months ago AvatarLFC_Bible
    Participant

    Already done all that.

    Contacted them on Saturday, got a reply on Tuesday but nothing since.

    And unfortunately the instructions don’t solve my issue.

    Thanks

    7 years, 11 months ago AvatarSPSupport
    Participant

    Hello ,

    We have replied to you via : https://deluxethemes.zendesk.com/agent/tickets/2979
    Can you please check it and let me know. Thanks for your patience .

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.

Disclaimer

This forum is 100% free and USER to USER support only. Technical support staff doesn’t monitor this forum actively.

If you are a customer and want to get technical support from our staff please submit a technical support ticket here: UserPRO Technical Support

Recent Topics

  • Custom Badges AddOn Plugin here
  • Green Trust Cash APplication
  • How to use cash app without a bank account
  • Install Cash App on your Device [100%] by yourself | Step-by-Step Guide
  • Green Trust Cash Application

About forum

Here you can find help from UserPro plugin developers and other UserPro fellow users. Please be polite and ask your questions. NO SPAM!

Search Forums

Follow us

  • facebook
  • twitter
  • youtube
© Copyright UserPro