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Hey there
I am installing the theme in my woocommerce shop and it hangs all the time when I try to do anything:
- log in with a real username
- log in with facebook
- register with a real username
- register with facebook
Summing up, it hangs all the time and I cannot do anything! Only thing that works is to tell me that password is wrong if I actually log in with a fake username. If it helps, my site is http://www.AwwNice.com
Thanks for looking into it,
Ferran
A very quick test. Did you try to switch theme and try again? And which shortcode did you try? [userpro template=login] ?
I dont really want to change my whole template as i have all my woocommerce shop around this theme I have been fine tuning for weeks…
About the code on the sidebar i used the login one but none of them react… not even the one of front end post!
thanks for your time,
Ferran
Hey guys,
Any light on this?
Thanks for your time, really much appreciated,
Ferran
Hi @Ferran Mv,
Without you being willing to briefly test by switching themes it would be difficult at best to see if the theme and UserPro were clashing. I don’t know how you are doing your customization, I did go to the site and you are right. There seems to be something clashing with UserPro functionality.
Based on what I am seeing in firebug, your olark chat is causing a very slow load on the page. I see the times extended way further than they should be. Is it possible to deactivate that feature and see if things work a little better?
You also didn’t answer Suport’s question about which shortcode you are using.
Thanks, π
Thanks Central Geek!
Olark deactivated for further research.
Ah, and I did answer to the shortcode question:
About the code on the sidebar i used the login one but none of them react⦠not even the one of front end post!
Thanks for your time, really appreciated,
Ferran
I checked with firebug and I did not see it now after some more cleaning. Could you check?
Many times it just hangs when pressing login or register and if i log in with a good username and password it refreshes the page but is like if i did not log in!
Thanks for looking more into it,
Ferran
No π
If you want I can create a user in the backend for you for further testing..
What could we do?
Ferran
Sometimes it’s one little thing.. And it’s right there in plain sight.. and after all the hair is pulled out, and I go sit and have a cup of coffee (you know.. to calm the nerves π ) and think about something else.. the solution just creeps right in and I go back and fix it.. Not all the time, but it happens.. lol
Sure, I can take a look. You can send me login information to [email protected] and I can have a look and see if I can make any determinations from the backend.
I will give you admin rights as shop is not online and there is no customer data π
Dont delete anything please!
Ferran
Thanks! π
I just sent the contacts and now ill send you the url where to login on another email as it is not wp-admin π
Ferran
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