SPSupport's Replies

[SPSupport]

Hello ,

Could you please raise a ticket explaining your problem via – http://codecanyon.net/user/DeluxeThemes#contact

[SPSupport]

Hi ,

Do you have CURL enable on your site ?

You should have CURL enabled on your site to validate your license .

If you can’t enable it , Please raise the ticket and share the FTP access of your site on that ticket .

[SPSupport]

Hello ,

You need to change the mode of the Facebook app from “Development” to “Public” .

Please try and let me know .

[SPSupport]

Hello ,

This is not possible with UserPro, but I have noted down your point and we will consider doing this in our future releases .

[SPSupport]

Hello ,

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact with more details ?

[SPSupport]

Hi,

There might be some conflicting issue with other plugins or theme installed in your WordPress Site . Can you please try disabling the plugins one by one and switch to default theme and see if anyone of them is causing the issues and let me know .

If it still doesn’t work please let me know .

[SPSupport]

Hello ,

We have replied to you via : https://deluxethemes.zendesk.com/agent/tickets/3199

Thanks .

[SPSupport]

Hello ,

Could you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact with more details.

Thanks .

[SPSupport]

Hello ,

Good to know the issue is solved .
Thanks for letting me know .

[SPSupport]

Hello ,

We have replied to you via : https://deluxethemes.zendesk.com/agent/tickets/2979
Can you please check it and let me know. Thanks for your patience .

[SPSupport]

Hello,
Sure, One way to do that is to actually update the code with your activation code.

Good luck with sales 🙂

[SPSupport]

Hello ,

You can do this by making changes to the backend settings .

Go to UserPro -> Redirection & Backend settings -> Redirect backend login to front-end and select : “Redirect to front-end login”

Please try and let me know . Thanks .

[SPSupport]

Hello ,

You can decrease the size of the profile image in comments section by changing the height and width of the “div” containing the image .
You will have to find the class of the div in which the profile image is displayed in css file.

If you are unable to do it, please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact