markshannonsf's Replies

[markshannonsf]

I’m having the same issue with mwmber profiles. My admin profile is not showing. I can login and I see my avatar and social network buttons in the sidebar but when I click my profile, it’s a blank page. Also, when searching for my name in the user directory, the specific admin profile for my account doesn’t show. Userpro is also a huge part of my site and I just purchases the messaging add on. So I really need to get this figured out. I hired a developer group to diagnose another issue and this is what they returned:

The issue is cause by your UserPro plugin. We’ve traced the issue & found out that there is something wrong with this function userpro_show_badges() inside this filter $badges = apply_filters(‘userpro_show_badges’, $user_id);

We are no longer able to trace what specific function using the filter is causing issue as there are a lot of it using that filter & the server is not displaying any error logs.

I did also deactivate all plugins and there was no change. Any ideas or suggestions? Like I said this plugin is a huge part of my site and I need to find a way to get this fixed. I’ve been very happy with userpro and have had no trouble until now. Please let me know how this can be resolved as soon as possible.

my site is at http://mytechreport.com

If you were to view most any post on the site and click my profile in the sidebar, you’ll see that it goes to a blank page. If you search my name, Mark Shannon in the member directory you will find a profile for markshannon35 but not for my admin profile markshannonsf.

I am online for a little while, if you need more information, you can message me.

[markshannonsf]

How do I create a clean install. Completely get rid of everything and install userpro fresh. I’ve been having serious issued with my site and we traced the issue to Userpro. We’ve traced the issue & found out that there is something wrong with this function userpro_show_badges() inside this filter $badges = apply_filters(‘userpro_show_badges’, $user_id);

How do I fix this?