You don’t need to remove this post. I will ensure you get maximum publicity. It’s not a mistake on support, your comments are NOT acceptable. You said —
“Do not tell me what to do ok??! Take your pathetic $30 and go out from here. ”
I have ONLY asked for support, I didn’t use this language either. This is how you want to sell and give support? You must apologize for your comments or I will ensure you are given back what you said in the right and proper manner. I want refund of the money asap which I will give it to someone needy but not you. Rest assured until I get the refund, I will spend to get it back.
No, thank you. I don’t need any support as I have lost trust completely.
I wish all the best to anyone who has paid for this plugin. I really don’t know how anyone could survive when you can’t respond one single support query for so many days after repeated requests.
We paid themeforest/codecanyan and NOT you. We don’t know who you are, we know what we paid and asked for help in a right way but no communication was made. We waited your response for many days, that turned into weeks. It doesn’t matter whatever the cost of plugin but you don’t deserve even that if you can’t communicate well and reply your support queries. Your communication was visible from the first email. It has gone beyond pathetic now.
First try to respond support queries and then justify your actions. I wish we had a less than a star rating for this plugin, we could’ve done that. I know you will remove this post but have some guts to keep this open for community to see how you respond to your customers on their support queries. That’s not the only place we can share our experience. I won’t even take this plugin for free.
Request to refund the money at the earliest. Though I don’t expect that happen so easily from the people like you with this attitude.
Awful experience. Would never like to return to this site again.
