Why would you delete the customer portal?!

[Lucas Atkins]

I cannot get the latest version now because you removed the ability to download from customer portal. No, your method on CodeCanyon does NOT work. I purchased the plugin twice and when I click that option it just redirects me to my downloads page and thus gives me severely old version… please help.

[test]

1. Navigate to the plugin page e.g. http://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681
2. Click on the message that says “you already own this…download here”
3. This will provide the correct version.

[Lucas Atkins]

That doesn’t work… like what I said lol.

[Lucas Atkins]

I saw the support account helped everyone else. Can you please help me?

[UserPro Support Team]

Apologies for the delay .
To take off the customer portal was very important because it was being misused and its very sad that because of some several other have to suffer anyhow how we are working our best and it would be back .To download the latest version please go through the following

To download, please login to your Code Canyon account.

NOTE-
There are different versions of plugin available on Code Canyon depending on how you download it. You need to –
1. Navigate to the plugin page e.g. http://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681
2. Click on the message that says “you already own this…download here”
3. This will provide the correct version.

What NOT to do
If you go to the “My Downloads” page from within your profile, you get a different version – which is the incorrect older version.
So please ALWAYS ensure that you download the latest version via the plugin page.

[Lucas Atkins]

Yes, I have tried this. But I bought the plugin TWICE, so it automatically redirects me to the downloads page instead of downloading from the plugin page itself. Any suggestions?

Thanks!