User pro is not working

[freshcom]

After clicking on login/register the login form opens, once you click on text field to enter username or password, the login form disappears.

I am using,
Wordpress version : 5.6.1
User pro version: 4.9.37.1

URL: https://staging.vision-care.academy/
htaccess:
username: dev
password: mike777

While using version 4.9.39 of User Pro. After clicking on login/register the login form does not opens up.

Please help to resolve above issues.