Upload profile picture not working.

[litoria]

I got the UserPro plugin today, I was setting it up and doing some tests before I use it live, so far the first problem I encountered, that I was not able to solve on my own, was with the profile picture upload, it does nothing, I tried during the registration process and when updating the profile but nothing happens, the progress bar does nothing at all and no file is uploaded.

Although I noticed an error_log file inside /userpro/lib/fileupload

[27-Sep-2014 bla bla bla] PHP Fatal error: Class ‘finfo’ not found in /home/xoxo/public_html/wp-content/plugins/userpro/lib/fileupload/fileupload.php on line 21

I run PHP version 5.3.26 on a linux server.

Any idea? Thanks.

[UserPro Support Team]

Please got through this link and let me know if i can help you further .
http://userproplugin.com/userpro/docs/#profile_picture_not_appearing

[litoria]

The suggested link didn’t help, gravatars was already on.
GD library is installed and working, running PHP version 5.3.26 and rename(), file_put_contents(), move_uploaded_file() PHP functions are enabled and working properly.

I set written permission for the following dirs to 777,

PHP

/userpro/lib/cache/ /userpro/lib/cache/timthumb_cacheLastCleanTime.touch /userpro/lib/cache/index.html

1 2 3

/userpro/lib/cache/     /userpro/lib/cache/timthumb_cacheLastCleanTime.touch     /userpro/lib/cache/index.html

Uploading images is still not working.

I found some txt files inside /userpro/lib/cache/ named similar to this one

timthumb_int_1d37d9324f1745a27f366cc0a299b73c.timthumb.txt

[UserPro Support Team]

Please try it out doing this also –
userpro/userpro/compatibility settings/
profile picture fix-method A / Method B(change them alternatively)
path compatibility-use relative urls.
please let me know the result in the either ways .Thank You!

[litoria]

Tried both methods, A and B and both relative and full paths, still the upload does nothing.

[emidel]

I have the same problem. Progress bar shows upload of profile picture, and then nothing happens. I set permissions on cache folder and contents, checked minimum requirements are ok, and finally testes with compatibility Method A and B.

None of that solved the problem.

I think this started happening after updating to v.2.5

When will this be fixed?

[Peter Davenport]

I just tested all those fixes as well and am receiving the same error.

I get the same output in my debug log
[30-Sep-2014 19:30:34 UTC] PHP Fatal error: Class ‘finfo’ not found in /home/teatrade/public_html/my-development-site.com/wp-content/plugins/userpro/lib/fileupload/fileupload.php on line 21

[Peter Davenport]

Please note that I’m also using v2.5

[test]

Hy guys, i Have the same problems in my site. http://www.artizily.com

I have the same problem. Progress bar shows upload of profile picture, and then nothing happens
I change and set permissions on cache folder and contents, but the avatar is blank with [x]…
i need help ty so much!…

[Luca Moretto]

The same problems for me guys.
What we can do to resolve this problem? im desperate

[UserPro Support Team]

To all ,
This problem is being faced in the version 2.5 , have been fixed now and would be released today evening , it would be available once its reviewed by CodeCanyon(24-48hours) watch out the notification and please let us know if the problem exist.Thank You!

[litoria]

Perfect, it’s working as expected, thanks.

[emidel]

Works for me to after updating to v.2.6

Thanks 🙂

[UserPro Support Team]

Glad to know its working fone with all . 🙂
Please feel free to let us know if there is anything else we can do to help you.