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I apologize. For some reason I didn’t receive updates to this thread. You can send information to [email protected].
Luis, did you try my suggestion to raise the ACTION PRIORITY
I am thinking it could be due to action priorityadd_action(‘init’, ‘userpro_remove_admin_bar’);
If he use a plugin or something, or the theme could be adding a more priority action that manages admin bar right? Just taking a guess, try changing the priority
add_action(‘init’, ‘userpro_remove_admin_bar’, 99999);
in hooks-actions.php file inside functions/
Hi Support,
I tried replacing the code but unfortunately didn’t resolve the problem. I have sent a login acccount to Central Geek, hopefully he can find the cause of the issue.
Thanks,
Luis
hi Central Geek,
Your account info has been sent to you at the email address provided. My plugin bar is currently enabled but if you want to disable it to only view the default WP bar, the name of the plug-in is “VBSocial Notifications”.
Website: futbolazul.com
Thanks,
Luis
Hi @Luis,
Sorry for the late response to this thread.
There is an issue with “Multiple Sidebars” Plugin showing code in the sidebar you created with it. This alone can be a major cause of problems. That plugin is outdated. It is only compatible with up to WordPress 3.5.2 and if you click on the link to the author’s page, it takes you to a 404 error. The page no longer exists. While the plugin is still in WP Repository, the author has not responded to any WordPress Support topics since 8 months ago. If possible I would suggest finding another sidebar creation plugin that is more recent. This may solve your issue with the Theme Top Bar not showing up.
I don’t have the liberty to delete your plugins, or I would have checked to see if that is actually the problem. However, given the fact that the code showing up at the top of the sidebar you created with that plugin, is a JavaScript code, I would tend to believe that is a major source of your problems.
Based on the latest updates of similar plugins, I would recommend taking a look at:
“Content Aware Sidebars”.
Or
“Simple Page Sidebars”
On initial evaluation as long as UserPro is activated, the “M3: Tabs Widget” placed in any sidebar, stops the Theme Top Bar from showing. Also, as long as UserPro is activated, any widget placed below “M3: Tabs Widget” will not show.
If you remove the “M3: Tabs Widget” from the sidebar and go to the frontend page that sidebar belongs to, you will see that the Top Bar shows even with UserPro activated. Place the “M3: Tabs Widget” back into the sidebar and it goes back to not showing the Theme Top Bar.
Based on what I see, I am believing that the conflict is a combination of the JavaScript issue with the “Multiple Sidebars” Plugin and the JavaScript being used with both the Theme’s “M3: Tabs Widget” and UserPro.
Try deactivating the “Multiple Sidebars” Plugin and deleting it. See if the problem still occurs. Then I wouldn’t install that plugin again anyway, as it is showing code within the sidebar it creates. I would take a look at the two plugins I mentioned and try one of them or another that is more recent and is compatible with at least WordPress 3.7.1. In my quick search, I didn’t see any of those plugins that have been updated since WordPress 3.8. If you can find one, I would try using that, since 3.8 has brought with it a lot of changes.
You also have some issues with misalignment within the Admin Dashboard. It might be that the “Multiple Sidebars” Plugin is creating that issue as well. I can’t be sure.
There is one more thing I think I should point out. You are using a user photo plugin that is both outdated and has had reports of allowing hackers into sites. That plugin is “User Photo”. You might be interested in reading the following link.
http://wordpress.org/support/topic/malware-alert-user-photo-used-to-hack-my-site .Back to the issue of Admin Bar. Your theme does not call the Admin (WP Toolbar) Bar. Your theme creates it’s own Top Bar. It is actually better to have the WP Toolbar turned off, because your theme overlays where the WP Toolbar normally shows. People can’t see the WP Toolbar anyway with it showing because of the fact that the theme places it’s own nav_menu where the WP Toolbar is supposed to show. So, that isn’t the issue at all.
I hope some of this helps. 🙂
Again, sorry for the late reply. It took me a while to see what is going on with your site. Please let us know if what I recommend helps.
Thanks
WOW, that’s what you call support. Thanks Central Geek, I will look into your recommendations and will let you know if the “Multi-Sidebars” plugin is the cause of the problem.
Thanks.
Hi Central Geek,
I removed the two plugins and still the issue is not resolved. I should have mentioned that when I created a clean install of WP only with my theme and UserPro installed the same problerm occured, so I do believe this is a Theme compatibility issues with UserPro.
Also since we are at it, what is the best way to upgrade UserPro to the latest release without losing any configurations? I see I’m two versions behind.
thanks,
Luis
You should have no problem updating from just a couple versions back. Just ftp the files up as you would otherwise and replace them. Or you can install “Easy Theme and Plugin Upgrades” and when you go to plugins > add new > upload. You will see that there is the upload button to upload from your computer. There is also a dropdown with two options where it asks “Upgrade existing plugin”. Choose yes, and then below, click on “Install Now”. That should update the plugin just fine.
If you get the page that says activate, ignore it and go back to UserPro and check to make sure there are no new options you should set.
Your settings should not change if done this way.
Sorry that didn’t work yet. I will be back in about 8 or 9 hours, and I am glad to continue trying to find what the problem is, if you haven’t found it yet.
If it is the theme, and you like the theme, is there another that you might like which could be made to look the same as you want? If so, change it. If not, well.. 😉
Thanks for the info. I’ll try it out for the upgrade.
in regards to the Theme, it is exactly what I need for my site and it is also a premium theme ($80) so I wouldn’t want to give up on it that quickly. If we can find what in the Theme is conflicting with UserPro it would be great.
Thanks!
Can you please tell me what’s the conflict between theme and UserPro? Thanks! I would like to look into it too.
You can feel free to FTP me the info and WP login and the issue briefing.
Hi Support,
The problem is that with my theme from magazine3.com does not show the WP bar when Userpro is activated. This occurs for admins and non-admins.
What’s strange is that it only affects the homepage and post page, the bar displays without a problem on Pages and Post Listing
This is not being caused by another 3rd paty plug-in, already tested on a clean installation of WP with only my Theme and Userpro
Your login account will be emailed directly to you from my site’s admin panel.
Thanks for you interest in helping me out,
Luis
The problem is, your theme creates it’s own Top bar. It doesn’t call the WP bar (WP Toolbar) at all. It has nothing to do with the WordPress Toolbar. As I advised before, it is better not to have the WP Toolbar showing, because your theme overlays it’s own Top Bar on top of the WP Toolbar if the WP Toolbar were showing.
There is a problem with one of the widgets in your theme, when it is in a sidebar, and UserPro is activated, your theme Top Bar doesn’t show. That widget is the “M3: Tabs Widget”.
I agree, Support might want to take a look and see what it is about that widget that conflicts with UserPro. I thought it might be the sidebar plugin you were using because it was showing JS code in the sidebar on the backend. But, since you removed that plugin, obviously that wasn’t all the problem.
I am posting this so that Support has a good idea where to begin looking and doesn’t have to go over things I already have.
Thanks 🙂
You are a genious!! I apologize, you had already mentioned the M3 widget and I completely overlooked it. I just disabled the widget and problem solved!
I can finally move on, if I didn’t get this resolved I would have to change everything I had planned.
Thanks,
Luis
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