9 years, 5 months ago kurt01Participant
My members profile pictures are not showing since last 2 updates, What should I do ?
kurth9 years, 5 months ago UserPro Support TeamParticipant
Your files permission might have changed while updating the latest version could you please go through the instruction given in the below link –
Please let me know if you need my helpin future.
Thank you for the reply,
I have followed all the instructions you provided in the link but unfortunately it doesn’t work. In addition I have now noticed that I can’t “add media” to pages or posts when the plugin is activated.
I’ve also updated to the latest version of userpro 2.6 and disabled buddy press to check if there was a conflict
Nothing worked… What should I do?
Please try it out doing this also –
profile picture fix-method A / Method B(change them alternatively)
path compatibility-use relative urls.
please let me know the result in the either ways .Thank You!
I forgot to mention it but it is the first thing I’ve tried. It didn’t work
Can you please send your website details via this link http://codecanyon.net/user/DeluxeThemes#contact so I can discuss this with you in detail ?
Please mention this forum link also.
After you are done rasing the ticket please share your ticket number to me so that I can access it asap!
Yes its the ticket number I was asking you for , our ticket people would reverting back to you soon.
Thank You!This reply has been marked as private.
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