Profile Picture – UserPro Forums https://forum.userproplugin.com/forums/topic/profile-picture-4/feed/ Fri, 03 May 2024 07:33:39 +0000 https://bbpress.org/?v=2.6.2 en-US https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43488 <![CDATA[Profile Picture]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43488 Sun, 19 Oct 2014 14:50:06 +0000 JPZone Hi There,

When I add a profile picture, it doesn’t show for some reason its just blank. But when I click on that blank spot it appears.

Any idea why and how can i fix this?

]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43490 <![CDATA[Reply To: Profile Picture]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43490 Sun, 19 Oct 2014 15:10:34 +0000 primitive This may just be you web browser caching the old blank image. Have you tried hitting shift+refresh on the page to clear your browser cache?

]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43491 <![CDATA[Reply To: Profile Picture]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43491 Sun, 19 Oct 2014 16:36:53 +0000 JPZone Yes I have I have tried it with different browsers and another device.

]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43492 <![CDATA[Reply To: Profile Picture]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43492 Sun, 19 Oct 2014 18:38:42 +0000 primitive Have you gone through these steps in the documentation as well?
http://userproplugin.com/userpro/docs/#profile_picture_not_appearing

If you’ve made sure you’ve got the right permissions and GD extension enabled and it still doesn’t work – what version version of WordPress and UerPro are you using?

]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43493 <![CDATA[Reply To: Profile Picture]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43493 Sun, 19 Oct 2014 18:43:44 +0000 JPZone Yeah I have chmod all files that are needed and still not working.

I’m not too sure what version of UserPro but I think it is the very latest as I only got it 2 days ago. And I’m using WordPress 4.0

]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43494 <![CDATA[Reply To: Profile Picture]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43494 Sun, 19 Oct 2014 19:00:01 +0000 primitive One last option I can think of (before I leave it to the developers) – is have you cleared the members cache?
UserPro->Settings->Quick Maintenance-> Click on the “Clear Members Cache” button

Other than that are you using a caching plugin or CDN – maybe try turning them off?

]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43508 <![CDATA[Reply To: Profile Picture]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43508 Mon, 20 Oct 2014 05:25:04 +0000 UserPro Support Team Please try it out doing this also –
userpro/userpro/compatibility settings/
profile picture fix-method A / Method B(change them alternatively)
path compatibility-use relative urls.
please let me know the result in the either ways .Thank You!

]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43526 <![CDATA[Reply To: Profile Picture]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43526 Mon, 20 Oct 2014 08:20:05 +0000 JPZone No still doesn’t work.

]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43528 <![CDATA[Reply To: Profile Picture]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43528 Mon, 20 Oct 2014 08:34:06 +0000 UserPro Support Team I can’t seem to be able to replicate it on our test server.
Can you please send your website details via this link http://codecanyon.net/user/DeluxeThemes#contact so I can discuss this with you in detail ?
After you are done rasing the ticket please share your ticket number to me so that I can access it asap!
Thank You!

]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43532 <![CDATA[Reply To: Profile Picture]]> https://forum.userproplugin.com/forums/topic/profile-picture-4/#post-43532 Mon, 20 Oct 2014 08:55:05 +0000 JPZone Here is my ticket number 668

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