Profile links not working – UserPro Forums

Profile links not working

Sebastian — Tue, 15 Apr 2014 14:07:41 +0000

I have a problem regarding profile links.

After changing the permalink to “username” the permalink occured a 404-error. I have now changed it backed to “user-ID”. Now i am always redirected to my own profile, when I click on someone else’s profile link.

It doesn’t matter if the user profile is made by Userpro or in the backend. I also tried to flush the permalinks.

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Sebastian — Tue, 15 Apr 2014 14:10:44 +0000

This reply has been marked as private.

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alcaris — Tue, 15 Apr 2014 15:06:54 +0000

Same problem here.
I deactivated all plugins and found out that userpro is not compatible with tevolution from templatic.
Too bad because tevolution is the core of the theme chosen by our client and we can’t change it.

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admin — Tue, 15 Apr 2014 15:34:17 +0000

alcaris does it work with different theme? Also please verify your purchase.

@Sebastian, did you try with other themes/ other plugins disabled?

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alcaris — Tue, 15 Apr 2014 15:46:13 +0000

Sorry Ahmed, I don’t have other themes to test it with (besides the default wp themes).
What do you mean with “verify your purchase”?

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alcaris — Tue, 15 Apr 2014 15:54:07 +0000

Given the number of people complaining about this profiles issue, are you planning to work on it anytime soon?
Your plugin is nice and it has a lot of features that I need and I couldn’t find elsewhere; plus, I bought the regular license and I would upgrade it to the extended one for other sites I’m working on if only the plugin worked.
Right now I have to find another solution asap.

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Sebastian — Tue, 15 Apr 2014 16:09:12 +0000

I disabled all the plugins one by one, but the error is still the same. I don’t have another theme to test it, but another theme isn’t an option anyway.

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admin — Tue, 15 Apr 2014 18:16:24 +0000

Well, If it’s the theme creating the conflict you can’t blame UserPro for that. I am not magician to fix broken code in other plugins and themes. Test UserPro with twentyfourteen theme (default) and no plugins installed- if the issue persists, let me know. As I said, IT IS NOT MY RESPOSABILITY to FIX BROKEN CODE, I think you’d do the same if you were in my position.

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admin — Tue, 15 Apr 2014 18:19:30 +0000

@alcaris People nowadays threat of using another solution – I say GO and try the other solution, do not inform me of it here. I am confident of what I’ve done, and I know that userpro is far in features and support than any other solution, so that’s not really going to concern me, you better cooperate with me to find the issue – If your theme code is broken and affect UserPro why you expect me to fix other’s code? You have not tested this on default theme right? You yourself said you’ve tested that it’s not compatible with specific template. That could be fixed from the theme’s developer, not me. There are literally thousands of broken themes and yes they are so popular. Here for example, why you do not see the profile link issue? Well. Your choice, I won’t force you to stick to userpro – but I do not like the threatening tone.

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alcaris — Wed, 16 Apr 2014 10:18:03 +0000

Ahmed, I’m sorry for the misunderstanding. It wasn’t a threat.
I’m a developer too (not a wordpress one), it’s perfectly clear to me that you can’t fix other developers’ code and I understand that the wp ecosystem is a jungle.
But as a customer, it’s my right to warn you about incompatibilities between your plugin and other themes.