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User To User Support Forum/Forums/Support Questions (UserPro)/Profile Links not working / 404

Profile Links not working / 404

404profile
  • 11 years, 2 months ago AvatarAlec
    Participant

    Hi Ahmed,

    were you able to check my site / to find some new stuff which might help to solve the issue?

    As of now core functions of your plugin don’t really work without me doing anything wrong or any other plugin interference.

    Therefore I would very much appreciate if we could make it work asap.

    Many Thanks in advance!

    11 years, 2 months ago AvatarAlec
    Participant

    Hi Ahmed,

    I think I might have found the issue:

    I installed a plugin called rewrite rules inspector and found out that several rules regarding userpro (including profile and follow functions) are missing. Please see the following screenshot:
    http://therapieclub.wpengine.com/support/screenshot4.png

    However after I flushed the rules nothing seemed to happen.
    Can you find something suitable in this information/screenshot?

    Looking forward to your reply.
    thx

    11 years, 2 months ago AvatarAlec
    Participant

    hey, did you decide not to answer to this thread at all????

    11 years, 2 months ago Avatartest
    Participant

    I am experiencing the same problem. Since updating the latest version, no matter what I do, when trying to view another user profile,it shows my profile and not that of the user. I have since tried fixing the problem by downgrading, upgrading again, changed Userpro permalinks, flushed wp permalinks, all to no avail. Plugins are deactivated and only userpro running, but it makes no difference. Very frustrating indeed, especially since I hv to get it working within the next few hours.

    I also now did a complete uninstall and reinstall, but it does not help.

    All users are existing users, prior to Userpro installation. There are more than 1000 users, so I cant manually add new users from front end, plus as it stands now, I can’t even edit their profiles, since I see my profile when trying to view theirs.

    However if user logins in from front end, the user can view and edit his own profile. Its just that admin and the public can’t view the profiles and since I need the profiles to be publically visible, this is a big problem and I need a solution to it asap.

    11 years, 2 months ago Avataradmin
    Keymaster

    Hi guys! please calm. 🙂 If you can’t view member profile, that’s for 2 reasons only:

    – plugin conflict
    – user created/exported/ not created with UserPro
    – permalinks need to be flushed

    Do you have to be in any of these 3?

    11 years, 2 months ago Avatartest
    Participant

    Hi Ahmed,

    The users were not created with UserPro, they are standard wordpress users, created with normal wordpress registration.
    I can see the users in memberslist on members page, but once I click on the individual profiles, if I use shortcode [userpro template=view user=author] on profile page, then it shows my profile instead of user profile and with some profiles it shows error of user profile not found. In both instances, the url in browser shows correctly eg profile/ben

    The website has over 1000 users, so I can’t edit them all manually. If I can’t view the user profiles, guests also cant view user profiles and in admin I did set it so that guests can view profiles.

    So, if user was created with standard wordpress registration, how can I view their profiles and edit their profiles on Userpro profile pages? Can user profiles only be viewed and edited if created by Userpro?

    11 years, 2 months ago Avataradmin
    Keymaster

    test: What permalink setting are you using to view the users?

    11 years, 2 months ago Avatartest
    Participant

    I am currently using display name. I have however tried all the other ones as well eg ID, username and full name, each time saving permalinks afterwards, but it makes no difference.

    11 years, 2 months ago Avatartest
    Participant

    In other words my permalink structure for profile is profile/display name. eg profile/ben

    My wordpress permalink structure is: /%postname%/

    11 years, 2 months ago Avataradmin
    Keymaster

    @test. See my sticky post please 🙂 Login with real account (not test) and provide the details so I can debug your issue in that topic, see this:

    http://userproplugin.com/userpro/forums/topic/having-profile-permalink-issue-please-see-this/

    11 years, 2 months ago Avatarenigma666666
    Participant

    Thank you, I have done so now

    11 years, 2 months ago Avataradmin
    Keymaster

    Please post FTP/WP-admin and Live URL so I can have all tools to debug and test different setups please. (in the topic I mentioned above)

    11 years, 2 months ago AvatarAlec
    Participant

    Hi Ahmed, I experience the exact same issue enigma666666 is having too.

    As mentioned by you I already flushed permalinks and turned off every possible plugin which might interfere with the same result…it’s not working!

    I provided you a screenshot which might help to solve my problem…this was also confirmed by a programmer of my team. Unfortunately you didn’t come back to me on this…here is it one more time:

    http://therapieclub.wpengine.com/support/screenshot4.png

    The points in the screenshot are also missing in the database.

    What is your opinion / solution on this?
    thx

    11 years, 2 months ago AvatarAlec
    Participant

    a few more things:
    – the rewrite rules are missing in the database wp_options….they supposed to be there, right?
    – if you enter the rewrite rules directly into the htaccess the links are being forwarded to your own profile, meaning that if you enter http://therapieclub.wpengine.com/profile/mosebach/ you are now (after direct htaccess entry) being forwarded to http://therapieclub.wpengine.com/profile/
    – the only way it works is if you enter an url with index.php + parameter (http://therapieclub.wpengine.com/?pagename=profile&up_username=mosebach)

    11 years, 2 months ago Avataradmin
    Keymaster

    The screenshot explains it! It says the rules are missing.. I believe this is related directly to the permalink issues!

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