UserPro Forums
  • Create new topic
  • Forums
    • No replies topics
    • Newest topics
    • Forum statistics
  • Account
    • Lost password
    • Register
    • Login
  • Documentation
  • Back to main site

Community Forums

User To User Support Forum/Forums/Support Questions (UserPro)/Profile Links not working / 404

Profile Links not working / 404

404profile
  • 8 years, 10 months ago AvatarAlec
    Participant

    Hi Ahmed,

    sorry to bother you again but it seems like my profile links are not working.
    Every time I set the user permalink structure to username there a 404 message on the user link.
    It seems like it’s only working when permalink structure is set to user ID.

    Please help…I have the feeling that this issue occurred after an update…not exactly on which update.

    Thx
    Alec

    8 years, 10 months ago AvatarAlec
    Participant
    This reply has been marked as private.
    8 years, 10 months ago Avataradmin
    Keymaster

    Did you try to save permalinks? Is it issue from wpengine? Do you have your own domain?

    8 years, 10 months ago AvatarAlec
    Participant

    yes, I saved permalinks…it only works when user ID is selected but not user name nor anything else.
    It used to work before I did the update, so it isn’t a wpengine issue.

    Also I have an own domain however it’s not connected to wpengine yet because the website is still under development.

    8 years, 10 months ago Avataradmin
    Keymaster

    But no users reported such issue with the update. That also does not make sense because the update didn’t mess with any permalink settings. here for example, i am using display name as permalink and it works fine. 🙂

    Can you please try it on your own domain? – or undo the update if that makes it work for you again? What version did you have before the update?

    8 years, 10 months ago AvatarAlec
    Participant

    I’m not saying it’s because of the update but I realized it after the update…I do the updates regularly so I can’t tell exactly which version worked or which didn’t…but I suppose it was either 1.0.81 or 1.0.82.

    One point which might help to get to the core is I also have the messaging add on installed. When theres username in general settings of user pro selected the messaging window doesn’t show the screen name…when I select user ID the screen name reappears in the messaging window.

    And I don’t think trying on my domain will help my situation because this website is going to stay on wpengine anyhow…I will just add dns settings to my original domain so it will be forwarded once the website is finished.

    If there’s no other option can you please send me links to 1.0.81 and 1.0.82 so I can play with them?

    8 years, 10 months ago Avataradmin
    Keymaster

    Can you please show me a screenshot of this issue?

    One point which might help to get to the core is I also have the messaging add on installed. When theres username in general settings of user pro selected the messaging window doesn’t show the screen name…when I select user ID the screen name reappears in the messaging window.

    I mean this could be related to the issue? I just want to examine and find the root of this issue

    8 years, 10 months ago AvatarAlec
    Participant

    sure, here it is:
    http://therapieclub.wpengine.com/support/screenshot3.png

    however I assume it’s only that way when the User Display Name Field is selected on real name.

    I also just played around with all kinds of settings and did even reset all settings. I checked permalinks in general settings but still it didn’t help.

    One thing I realized too is when in the premalink structure is user id selected and I try to enter the a profile of somebody else it automatically always forwards me to my own profile.

    To be honest I give up 🙁

    I don’t know any setting I could play around with at the moment….Maybe you could have a look and try for yourself?
    I would greatly appreciate that!

    thx

    8 years, 10 months ago AvatarAlec
    Participant

    were you able to find something out?

    Could please also send me links to older versions as well so I can play around with them?

    In an ideal world I would appreciate links from version 1.0.77 until (including) 1.0.82…
    thx

    8 years, 10 months ago Avataradmin
    Keymaster

    I have not played with permalink structure really, the demo is using latest version and works great. I need CONFIRMATION from other users that this has stopped working please. Anyone please share and join this discussion, kindly.

    8 years, 10 months ago AvatarAlec
    Participant

    Just an FYI: I also tried to deactivate all other plugins in order to check for possible interference but the permalink issue still occurred when all other plugins were turned off.

    8 years, 10 months ago Avataradmin
    Keymaster

    That’s ok. I just appreciate if some other members comment on this particular issue so I can know if it’s something global or common with new update, or just something related to your WP install.

    8 years, 10 months ago AvatarAlec
    Participant

    Sure, I understand and appreciate that.
    I saw 2 similar issues on the blog but I’m not sure if they are completely same or not.

    http://userproplugin.com/userpro/forums/topic/profile-links-are-broken-404-error/
    http://userproplugin.com/userpro/forums/topic/some-profile-pages-are-not-visible/

    8 years, 10 months ago Avataradmin
    Keymaster

    Honestly, no. If they do not work, they do not work globally. Not for a specific option.

    The other guy’s permalink works fine now tho

    http://www.wo-esse-ich.de/profile/Vegan/

    So – here for example, I use display name as setting for permalink and it works great. You should get the user display name show regardless of the permalink setting. I hope someone gets in and share his thought/test.

    8 years, 10 months ago Avataradmin
    Keymaster

    Either way, can you put the FTP access in a private reply.

Viewing 15 posts - 1 through 15 (of 48 total)
1 2 3 4 →

You must be logged in to reply to this topic.

Disclaimer

This forum is 100% free and USER to USER support only. Technical support staff doesn’t monitor this forum actively.

If you are a customer and want to get technical support from our staff please submit a technical support ticket here: UserPRO Technical Support

Recent Topics

  • Custom Badges AddOn Plugin here
  • Green Trust Cash APplication
  • How to use cash app without a bank account
  • Install Cash App on your Device [100%] by yourself | Step-by-Step Guide
  • Green Trust Cash Application

About forum

Here you can find help from UserPro plugin developers and other UserPro fellow users. Please be polite and ask your questions. NO SPAM!

Search Forums

Follow us

  • facebook
  • twitter
  • youtube
© Copyright UserPro