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@ Hugh Hou, Tommy, tibo
Can you please let me know your UserPro version ?
Just to let you know – In UserPro Version 2.12 (11 Nov 2014) – We have Replaced Timthumb with alternative script.Can you please update to latest version and check If this solves your profile Image issue.
Please note that – If you have installed 2.12 or 2.12.1 and have trouble with member profiles images – Go to Settings -> Compatibility Settings -> Change URL Encoding and toggle the setting’s value.
Save the settings and check again – images should show up fine now.Please update and let me know further. Thanks
I have the same issue,
updated to userpro 2.13.
Avatar just works with URL-Encoding = disable under profil settings.
I’ve updated userpro 2.13
Why is it when I update the avatars are not showing?
No Avatar: http://www.screencast.com/t/A4oIuy9MCn4n
Avatar: http://www.screencast.com/t/QJaqpO7amSH
Error link img avatar: http://www.screencast.com/t/ChPWjoK6PXoU
Please provide detailed guidance.
Thanks!@quangninhvn – Are you facing the avatar issue even after changing the URL Encoding setting ?
Please follow the below instructions –
If you have installed 2.12 or 2.12.1 and have trouble with member profiles images – Go to Settings -> Compatibility Settings -> Change URL Encoding and toggle the setting’s value.
Save the settings and check againIf you have done this and still facing the issue – Request you to please raise the issue using the contact form on my profile page along with the site admin access, this would help me to track the issue to closure. Link to contact page is – http://codecanyon.net/user/DeluxeThemes#contact Thanks.
HI
Since upgrading to UserPro 2.13 can no longer see Profile pictures either. You can upload fine. The link to the lightbox view is fine too, but not the actual image displayed on the profile.
I have tried all instructions including changing the URL Encoding – NOTHING.
Please advise – this seems to be a big issue here.
Thanks@Tim,
I can’t seem to be able to replicate it on our test server.
Request you to please raise the issue using the contact form on my profile page along with the site details, this would help me to track the issue to closure. Link to contact page is – http://codecanyon.net/user/DeluxeThemes#contact Thanks.I am having this issue after updating to the latest version, after trying all settings for 1 hour i got bored and rolled back to the older version. Please fix this asap, you could add back the old timthumb code for people having issues. I dont want to be afraid each time i update my website it will break down. Thank you!
Hi dukeg,
I need to check the issue on your side for which I need your side details.Request you to please raise the issue using the contact form on my profile page along with the site details, this would help me to track the issue to closure. Link to contact page is – http://codecanyon.net/user/DeluxeThemes#contact Thanks.
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