Profile 404 Error – UserPro Forums https://forum.userproplugin.com/forums/topic/profile-404-error/feed/ Fri, 17 May 2024 06:37:06 +0000 https://bbpress.org/?v=2.6.2 en-US https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44760 <![CDATA[Profile 404 Error]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44760 Fri, 05 Dec 2014 21:07:33 +0000 aversan Hi,

All profiles are showing 404 errors at the moment. I have tried saving my permalink settings, it still happens. I know that it is not a theme/plugin issue because the plugin was working fine earlier. We updated the permalink settings to a different structure and suddenly the profiles do not show up. I tried to delete the userpro pages and set them up again using the settings in the userpro control panel, but nothing. I have also tried to delete the plugin and re-install it. Also does not work. Any ideas?

I can send my login info if need be, thanks!

]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44793 <![CDATA[Reply To: Profile 404 Error]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44793 Mon, 08 Dec 2014 08:41:43 +0000 UserPro Support Team Hello ,
This can happen accidentally, when you go to view another member profile you get a 404 error (Not found) what you need to do in most cases is just saving your permalink structure under WordPress settings. Try the following steps to correct this problem:

Login to your WordPress dashboard (as admin)
From the dashboard menu, open Settings > Permalinks
Click Save Changes to save permalink structure again

If the above solution didn’t work please try the following solution:

Go to Setup Pages in the UserPro (as admin).
Click Check / Rebuild Profile Pages to see if pages need to be rebuilt. If pages are highlighted in red, Click Rebuild UserPro Pages.
Then go to WordPress Dashboard -> Settings -> Permalinks and click Save Changes to save the current Permalink settings
Then go back to Setup Pages and make sure the pages were rebuilt successfully.

If the above solution didn’t work please try the following for test purposes only:

Deactivate all other plugins and change your current theme
From the dashboard menu, open Settings > Permalinks
Click Save Changes to save permalink structure again

If it works now, then you have a plugin/theme that conflict with UserPro. You can try to figure out which plugin/theme is causing a conflict, but If you could not fix it, please submit a topic

]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44812 <![CDATA[Reply To: Profile 404 Error]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44812 Mon, 08 Dec 2014 18:45:11 +0000 aversan Hi, I have already read these instructions in the documentation as stated in my original post, the profiles are still showing up as 404 errors.

]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44847 <![CDATA[Reply To: Profile 404 Error]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44847 Tue, 09 Dec 2014 11:49:29 +0000 UserPro Support Team Hello ,
I can’t seem to be able to replicate it on our test server.
Can you please send your website details via this link http://codecanyon.net/user/DeluxeThemes#contact so I can discuss this with you in detail ?
After you are done rasing the ticket please share your ticket number to me so that I can access it asap!
Thank You!

]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44872 <![CDATA[Reply To: Profile 404 Error]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44872 Tue, 09 Dec 2014 18:40:59 +0000 aversan Filled out the form earlier! Thanks

]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44892 <![CDATA[Reply To: Profile 404 Error]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44892 Wed, 10 Dec 2014 21:13:23 +0000 aversan Hi, I’m not sure if you got my login credentials, please let me know. Our IT team is anxious to get this website going, so any help you can provide ASAP would be appreciated! Thank you

]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44912 <![CDATA[Reply To: Profile 404 Error]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44912 Thu, 11 Dec 2014 11:34:12 +0000 MJSupport UserPro Hi Aversan,

Yes, we got your site details and your ticket (#1600) has been replied. Thanks

]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44918 <![CDATA[Reply To: Profile 404 Error]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44918 Thu, 11 Dec 2014 15:54:22 +0000 aversan Hi,

Thanks, did you respond somewhere? I don’t see a response in my email inbox or here… Where can I see that ticket?

]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44936 <![CDATA[Reply To: Profile 404 Error]]> https://forum.userproplugin.com/forums/topic/profile-404-error/#post-44936 Fri, 12 Dec 2014 11:56:07 +0000 MJSupport UserPro Hi, I can see that you have replied to that ticket. I guess you have managed to find the email 🙂

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