JSON data error when uploading profile picture – UserPro Forums https://forum.userproplugin.com/forums/topic/json-data-error-when-uploading-profile-picture/feed/ Tue, 07 May 2024 09:14:53 +0000 https://bbpress.org/?v=2.6.2 en-US https://forum.userproplugin.com/forums/topic/json-data-error-when-uploading-profile-picture/#post-43248 <![CDATA[JSON data error when uploading profile picture]]> https://forum.userproplugin.com/forums/topic/json-data-error-when-uploading-profile-picture/#post-43248 Wed, 08 Oct 2014 09:24:27 +0000 wolkify hello!

i gotta say, im loving this plugin so far! totally worth the money!!

however, i do have a problem with uploading profile pictures. i can only upload very small pics as profile pictures. when i try to upload a pic with several MB, it shows the loading bar but when fully loaded, the avatar just is empty. when i then click on save, i get the following error: “SyntaxError: JSON.parse: unexpected character at line 2 column 1 of the JSON data”

my website is: http://www.wolkify.com (right now i do have an avatar pic, but if i want to change it, it does not work)

i would be very thankful for a way to fix this!

moritz

]]> https://forum.userproplugin.com/forums/topic/json-data-error-when-uploading-profile-picture/#post-43250 <![CDATA[Reply To: JSON data error when uploading profile picture]]> https://forum.userproplugin.com/forums/topic/json-data-error-when-uploading-profile-picture/#post-43250 Wed, 08 Oct 2014 09:35:22 +0000 UserPro Support Team This error can be caused by several factors but in the vast majority of cases it is due to a theme/plugin conflict. To find out what is causing this error please first change your theme to the default theme. If after changing to the default WordPress theme the error is still showing, please deactivate all other plugins and activate them one by one. If after checking all the plugins and the error still does not go away, it may be due to a WordPress memory issue and will require you to increase the memory of your site. If the error still exists after doing all of this, please get in touch via email and we will look into what is causing the error.

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