Install failed – UserPro Forums https://forum.userproplugin.com/forums/topic/install-failed/feed/ Mon, 29 Apr 2024 14:49:28 +0000 https://bbpress.org/?v=2.6.2 en-US https://forum.userproplugin.com/forums/topic/install-failed/#post-44630 <![CDATA[Install failed]]> https://forum.userproplugin.com/forums/topic/install-failed/#post-44630 Tue, 02 Dec 2014 23:19:15 +0000 Peter Rothman Userpro plugin was copied to server following instructions but when an attempt is made to activate it WordPress reports “Plugin could not be activated because it triggered a fatal error.”

Thoughts?

]]> https://forum.userproplugin.com/forums/topic/install-failed/#post-44677 <![CDATA[Reply To: Install failed]]> https://forum.userproplugin.com/forums/topic/install-failed/#post-44677 Wed, 03 Dec 2014 13:50:16 +0000 Peter Rothman Looks like this was a bad download. I downloaded the zip after purchase and uploaded the plugin from there failed. Downloaded the plugin again, without the extra files, and that was OK. I’m not sure if this was a one time corrput download or if that file is damaged on the Envato servers.

Problem is resolved.

]]> https://forum.userproplugin.com/forums/topic/install-failed/#post-44705 <![CDATA[Reply To: Install failed]]> https://forum.userproplugin.com/forums/topic/install-failed/#post-44705 Thu, 04 Dec 2014 08:37:52 +0000 MJSupport UserPro Hi Peter,

Good to know that your problem is resolved now.
For future updates – Please follow below steps to download the plugin.

There are different versions of plugin available on Code Canyon depending on how you download it. You need to –
1. Navigate to the plugin page e.g. http://codecanyon.net/item/userpro-user-profiles-with-social-login/5958681
2. Click on the message that says “you already own this…download here”
3. This will provide the correct version.

What NOT to do
If you go to the “My Downloads” page from within your profile, you get a different version – which is the incorrect older version.
So please ALWAYS ensure that you download the latest version via the plugin page.

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