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First, please make sure you are using the most up-to-date version from customer portal:
http://userproplugin.com/userpro/customer_portal/
To customize/set the size of profile picture you need to use the shortcode option profile_thumb_size.
Example: Make the profile thumbnail 80px
[userpro template=view profile_thumb_size=80]
By default the profile thumbnail size is set to 100 as you can see here http://userproplugin.com/userpro/profile/admin/ but that can be overriden using the above shortcode option.
For full shortcode reference please visit this page:
http://userproplugin.com/userpro/shortcode-reference/
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