Supposedly, we should be able hide the Email field from public at the UserPro > Customize Fields tab, but the settings I made there don’t seem to work consistently in the Member Directory page ([userpro template=memberlist]) under a few test scenarios that I’ve tried. I’ll write about it in my next post.

I think before we hear back from @Support, maybe you’d like to try this to hide the social icons (including mail) of your members from the public:

Edit your Member Directory page to use the following shortcode:

[userpro template=list list_showsocial=0]

The “list_showsocial=0” option will hide the social icons, but it only work in the “list” template which is the compact mode.

You’d have something like this:

Hope this helps for now.

@Support please help me to review if I’ve understand it correctly. I’m still relatively new to UserPro. 🙂

This is what I observed about the “memberlist” template – which UserPro used to create the “Member Directory” page the moment it is installed.

1. At UserPro > Customize fields tab, select “Make a field hidden from public by default…”

2. This is the profile as seen by the “public”, which is either:
i) Someone not logged in, or,
ii) Logged in as a different (non admin) user. Say, I’m user B viewing the profile of user A, and I’m not an administrator.

Page using “memberlist” template. The e-mail icon is still here and viewable by public,

Page using “view” template. The e-mail icon is hidden.

At Edit profile, set the email address field hidden from public.

Below are the profiles as seen by the “public”:

Page using “memberlist” template. The e-mail icon is already hidden (which is OK)

Page using “view” template. The e-mail icon is also hidden.

Hope these info helps. Regards.

This is the solution from support:

That’s easy 🙂

Go to customize fields

Social Fields group > expand (click remove icon) for email

Go to Edit Fields > expand (click remove icon) for email

Now email won’t appear anywhere. 🙂

@Support Please let me know if I understand this correctly in my previous REPLY (#18256)?

In my tests, I’ve set the email address field as “Make a field hidden from public by default…” but it is still showing up on pages with [userpro template=memberlist] when viewed by someone not logged in (the public). I also see the email icon when logged in as a different (non admin) user. It’s not just limited to email field, but it can be any other fields like the real names etc. which maybe already there before we started using UserPro – and members do not want the public to see those. Could you help to look into this? Thanks 🙂

P/S: As for email fields, I’ve dealt with other CMS such as forum software, the email address field is hidden by default. And I think that make sense, to save some panic moments for administrators when they’re still new to a software.

I have today had to go in and manually delete my users real names – it didnt matter what I did to hide them, nothing worked. This must mean it’s because these fields were entered in another plugin I was using before (amr). I’ve still to check the email situation. I got my coder to do this for me but want to check it myself. It seems the email field is hidden after Supports instructions but Im not sure I trust it to make my site live.

I see my email is visible here too?

This is an amazingly cheaply priced plugin and I would pay double for it, if it wasn’t for this issue. My members can be vulnerable so privacy is a must.

Can you see my email address when you click on the envelope icon please?