Duplicate email notifications – UserPro Forums https://forum.userproplugin.com/forums/topic/duplicate-email-notifications/feed/ Sun, 12 May 2024 14:51:04 +0000 https://bbpress.org/?v=2.6.2 en-US https://forum.userproplugin.com/forums/topic/duplicate-email-notifications/#post-42143 <![CDATA[Duplicate email notifications]]> https://forum.userproplugin.com/forums/topic/duplicate-email-notifications/#post-42143 Wed, 03 Sep 2014 22:44:34 +0000 pamom I’m testing my registration process and for some reason members are getting multiple copies of the welcome email. One member said she got 6. I also get duplicate copies of the notification for registration completions. Anyone know why this is happening?

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https://forum.userproplugin.com/forums/topic/duplicate-email-notifications/#post-42165 <![CDATA[Reply To: Duplicate email notifications]]> https://forum.userproplugin.com/forums/topic/duplicate-email-notifications/#post-42165 Thu, 04 Sep 2014 12:40:46 +0000 pamom Added.

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https://forum.userproplugin.com/forums/topic/duplicate-email-notifications/#post-42187 <![CDATA[Reply To: Duplicate email notifications]]> https://forum.userproplugin.com/forums/topic/duplicate-email-notifications/#post-42187 Fri, 05 Sep 2014 06:09:57 +0000 UserPro Support Team @pamom
It seems to be a conflict problem.
Could you please try it once by deactivating other plugins except UserPro and use it with the default theme and then please let me if you are facing the same problem!

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https://forum.userproplugin.com/forums/topic/duplicate-email-notifications/#post-42198 <![CDATA[Reply To: Duplicate email notifications]]> https://forum.userproplugin.com/forums/topic/duplicate-email-notifications/#post-42198 Fri, 05 Sep 2014 13:22:00 +0000 pamom Actually I think I’ve figured it out. It’s not caused by a conflict with any other plugins. It’s because I was clicking on the Approve button more than once. The number of emails directly corresponded with the number of times I clicked on it.

When I click on the Approve button initially it doesn’t give any indication that anything is happening. A few seconds go by and there’s no little spinning wheel and the page doesn’t appear to be refreshing or loading. I just assume my click hasn’t registered and I click again. Then UserPro sends an extra email notification for each extra time that I’ve clicked. Once I figured out what was happening I successfully clicked once, waited 10-20 seconds for the approval to go through and then only got 1 email notification.

Would be possible in a future release to add something to let people know their first click has registered… a spinning wheel, an error if they click a second time or whatever?

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https://forum.userproplugin.com/forums/topic/duplicate-email-notifications/#post-42242 <![CDATA[Reply To: Duplicate email notifications]]> https://forum.userproplugin.com/forums/topic/duplicate-email-notifications/#post-42242 Tue, 09 Sep 2014 04:34:41 +0000 UserPro Support Team @pamom
Thank you so much to let me know about this. I will surely add it to our to-do list and update it in our future releases.
Please let me know if I can help you further! 🙂

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