We have one of the sites down for two days because of this plugin. We have MORE THAN 70 PLUGINS PURCHASED IN CODECANYON. YOUR SUPPORT TEAM DEMANDS ADMIN ACCESS TO PROVIDE SUPPORT. NEVER BEEN ASKED FOR ADMIN CONTROL. After installing your plugin it is IMPOSSIBLE TO LOGIN. ADMIN USERS DONT HAVE ACCESS. Only deleting or renaming the folder we can proceed! WHAT’S GOING ON?
This is what I get http://www.screencast.com/t/LdFE7bNzs
We’ll be happy to assist.
You need to verify your purchase first.
Do you think I didn’t explain this?
Install/Finding purchase code:
And I made a sticky in this forum about posting in support:
All you had to spend is 5mins. The DOCS button takes you to how to install, then shows you how to grab purchase code and here in support forum it takes a moment to verify purchase via your Profile.
Not sure why you are angry knowing all this fact 🙂
I apologize for any inconvenience, but these are support rules explained by “sticky” post.
I would appreciate if you address the support ticket my colleague opened which you have not done yet continuing to respond to tickets from others. For your information your plugin blocked access to everyone including creating multiple pages with same title creating a total mess
Hi! Can you verify your purchase please. Guide how to do it http://userproplugin.com/userpro/forums/topic/please-read-this-before-you-post/
Please help us by filling the purchase code so we can help you quickly.
Okay – I hope everything goes well with you.
Thanks for verifying your purchase.
Please email me your wp-admin access and a short description of the issue so I can debug it for you right away.
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