We have one of the sites down for two days because of this plugin. We have MORE THAN 70 PLUGINS PURCHASED IN CODECANYON. YOUR SUPPORT TEAM DEMANDS ADMIN ACCESS TO PROVIDE SUPPORT. NEVER BEEN ASKED FOR ADMIN CONTROL. After installing your plugin it is IMPOSSIBLE TO LOGIN. ADMIN USERS DONT HAVE ACCESS. Only deleting or renaming the folder we can proceed! WHAT’S GOING ON?
Sir are we playing around. Quite frankly I do not feel like to play. I have been working 80 hours since Monday. It would be much easier if instead of sending multiple emails you explain to people that login the first time HOW TO VERIFY THE PURCHASE!
All you had to spend is 5mins. The DOCS button takes you to how to install, then shows you how to grab purchase code and here in support forum it takes a moment to verify purchase via your Profile.
Not sure why you are angry knowing all this fact 🙂
I apologize for any inconvenience, but these are support rules explained by “sticky” post.
10 years, 9 months agoAnonymous
Inactive
I would appreciate if you address the support ticket my colleague opened which you have not done yet continuing to respond to tickets from others. For your information your plugin blocked access to everyone including creating multiple pages with same title creating a total mess
