Cant add new fields to registration/edit profile group

[Julio Sene]

Hi,
I had successfully created some new fields for UserPro, however, I cannot add this fields to registration or edit group of fields. I moved the new fields to the registration and save. When I refresh the page, the new fields disappear. I tryed to do the same thing whith standard fields, and this kind of fields still there after refresh page. What I’m doing wrong?
UserPro are installed in WordPress 3.9. I turned off all olher plugins and the problem persists. I’m using Mac OS X (10.9.2) and I tryed add new fields to edit form using Firefox, Chrome and Safari.
Please, if is impossible to add new fields to “edit” group, could you help me to add it using some code, SQL query or other way?
Thanks!

[keyhanjun]

Hi Julio Sene,

Please read the rules before posting support threads. Your topics may be removed If you do not read this first. We appreciate your cooperation to make this community better.

In particular the Howto on step 1 to verify your purchase.

Should save you some time in getting support.

[admin]

Thanks, It’s important to verify your license purchase before getting support.

http://userproplugin.com/userpro/forums/topic/please-read-the-support-rules-before-posting/

[Julio Sene]

This reply has been marked as private.

[Julio Sene]

keyhanjun and Ahmed, thanks for reply!

Now I had followed the instructions and my licence key are in my profile. I also write a private reply with the access instructions.

[keyhanjun]

Hi Julio,

just a guess:

Dash is not recommended for field key, please use underscore instead. dash is used for processing fields already and adding fields in backend.

If a field is named (unique field key) with a DASH, it will not save! For example “activity-level” will NOT save, but “activity_level” will.

PS: If this wasn’t the issue Ahmed will have a look what’s causing this. 😉

[Julio Sene]

keyhanjun,

Thanks a lot! I was using dash! I changed to underscore and, now, are working!

[keyhanjun]

Welcome & glad it is working fine now! 😉

[admin]

keyhanjun have mastered all the common issues and problems by now. Leaving nothing to add from my side. 🙂 Perfect answer. Dash should not be used in custom field key, but underscore is good.